Your data, kept quiet
How The 5 Burrows handles personal information.
1. Who we are
The 5 Burrows is the online shop of WEST LEAGUE Sàrl, based in Châtel-St-Denis, Switzerland. The shop sells snowboard, surf, skate, street and outdoor gear. Company registration and VAT number: [to be completed: company registration and VAT number].
This policy explains which personal data the shop collects, why, and what you can do about it.
2. What we collect
When you browse the shop, we receive the technical data your browser sends, such as your IP address, browser type and the pages you visit. When you place an order, we collect your name, delivery and billing address, email address and the contents of your order. When you write to us, we keep your message and the address you wrote from.
3. Orders and payment
Payments are processed by. We never see or store your full card details: the provider processes them under its own privacy policy. We keep the order data needed to prepare, ship and invoice your purchase.
4. How we use your data
5. Cookies
The shop uses the cookies needed for the basket and checkout to work. [to be completed: analytics or marketing cookies, if any]. You can set your browser to refuse cookies; the basket and checkout may then stop working.
6. Who we share it with
Only the partners needed to run the shop receive data: the payment provider, the carrier that delivers your parcel, and our hosting provider. Each processes the data under its own legal obligations.
7. Where your data is stored
The shop is hosted by [to be completed: hosting provider and country]. If a provider processes data outside Switzerland, it is protected by [to be completed: safeguard or legal mechanism for transfers abroad].
8. How long we keep it
Order and invoice data is kept for the retention period the law requires. Messages and account data are kept until you ask us to delete them or they are no longer needed.
9. Your rights
You may ask at any time what data we hold about you, have it corrected or deleted, object to its use or receive a copy. Write to us through the contact page and we will answer within a reasonable time. You also have the right to complain to the Federal Data Protection and Information Commissioner (FDPIC) in Bern.
10. Applicable law
This policy and the use of the shop are governed by. The competent courts are [to be completed: competent court and place of jurisdiction].
11. Changes to this policy
We may update this policy when the shop or the law changes. The version published on this page applies.
Last updated: 18 September 2026.